Shipping policy
Snakes Are Not Evil (S.A.N.E.)
Thank you for supporting Snakes Are Not Evil, the first clothing brand designed for reptile lovers and the misunderstood. Every order means a lot to us and we work hard to get your gear to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During product launches, sales events, or expo weekends, processing time may take up to 3–5 business days.Once your order is processed, it will be shipped immediately.
Shipping Rates & Delivery Times
United States
• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days
Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package all the way to your door.
Incorrect Addresses
Please double-check your shipping address before completing your purchase.
Snakes Are Not Evil is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at:
[snakesarenotevil01@gmail.com]
We will do our best to correct it before the order ships.
Lost or Stolen Packages
Snakes Are Not Evil is not responsible for lost or stolen packages confirmed as delivered by the carrier. If this happens, please contact the shipping carrier directly to file a claim.
However, if you need help, feel free to contact us and we will assist where possible.
Damaged Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage.
We will gladly arrange a replacement or solution.
International Shipping
At this time, Snakes Are Not Evil primarily ships within the United States. International shipping may become available in the future.
Questions
If you have any questions about your order, feel free to reach out.
We appreciate your support.
Snakes Are Not Evil
Wear what others fear.